8D Problem Solving Interactive Exercise

8D Problem Solving Exercise

Scenario: A company receives customer complaints about electronics failing to power on (3% failure after shipment). Packaging was recently changed. Use the 8D steps below to document your problem-solving approach.

D0: Plan

Plan the problem-solving approach:

D1: Establish Team

Describe your team composition and roles:

D2: Describe the Problem

Clearly describe the problem with specifics:

D3: Interim Containment Actions

Outline immediate containment actions taken:

D4: Root Cause Analysis

Describe root cause investigation findings:

D5: Permanent Corrective Action

Explain permanent corrective actions planned:

D6: Implement and Validate Corrective Actions

Describe implementation and validation of actions:

D7: Prevent Recurrence

How will recurrence be prevented? Describe steps:

D8: Recognize Team and Document Learnings

Describe recognition and documentation of lessons learned: